Shipping policy

Thank you for shopping with Packori. Please review our Shipping Policy below for details on order processing, shipping methods, delivery times, and important shipping information.

1. Order Processing Time

All orders are processed within 1–3 business days after payment has been successfully confirmed. Business days are Monday through Friday, excluding weekends and public holidays.

Order Cut-Off Time: 5:00 PM Eastern Time

Time Zone: Eastern Time (ET)

Orders placed after the cut-off time, on weekends, or on public holidays will be processed on the next business day.

Please note that processing time does not include shipping time.

2. Shipping Methods and Delivery Time

We currently offer the following shipping options for orders within the United States only:

Standard Shipping

Shipping Time: 7–12 business days

Cost: $9.99 for orders under $69

Free Shipping: Free standard shipping on orders of $69 or more

Expedited Shipping

Shipping Time: 5–7 business days

Cost: $19.99

3. Estimated Total Delivery Time

The total delivery time includes both order processing time and shipping time.

Total delivery time = Processing Time + Shipping Time

Standard Shipping Estimated Total: 8–15 business days

Expedited Shipping Estimated Total: 6–10 business days

Please note that these are estimated delivery times and may vary depending on carrier operations, weather conditions, holidays, peak seasons, or other unforeseen delays.

4. Shipping Coverage

We currently ship to the United States only.

At this time, we do not offer shipping to other countries or regions unless otherwise stated on our website or at checkout.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with your tracking number.

You can use the tracking number to check the shipping status of your order at any time.

6. Shipping Address Accuracy

Please make sure your shipping address is complete and accurate at checkout.

If you entered an incorrect shipping address, please contact us within 24 hours after placing your order. We will do our best to assist you before the order is processed.

However, once the order has been processed or shipped, we cannot guarantee that address changes can be made.

7. Delayed or Lost Shipments

If your order has not arrived within the expected delivery timeframe, please check your tracking information first.

If there is no update or if there is an issue with the shipment, please contact our customer support team at support@packori.com. We will respond and assist you within 24 business hours.

8. Important Notes

Delivery times are calculated in business days only, Monday through Friday.
Weekends and public holidays are not included in processing or shipping times.
Shipping delays caused by carriers, severe weather, incorrect shipping information, or peak shopping seasons may occur and are outside our direct control.
Processing time and shipping time are separate and should be calculated together for the estimated total delivery time.